Job Description

About the Role

Our client is seeking a talented System Administrator with strong hands-on experience in Windows Server administration, Exchange Online, VMware, and enterprise backup solutions. This role will focus primarily on day-to-day operational support, monitoring, troubleshooting, and system reliability, with opportunities to contribute to automation and infrastructure improvements.

Key Responsibilities

• Provide daily operational support across Windows Server, VMware, Exchange Online, and backup environments.
• Perform monitoring, troubleshooting, and root cause analysis (RCA) for incidents affecting server, storage, or network systems.
• Manage backups and restore operations to ensure data integrity and availability.
• Support Exchange Online and Microsoft 365 (Teams, OneDrive, mailbox management, patching).
• Execute patching cycles across development, test, and production environments.
• Administer Active Directory and DNS for access and identity management.
• Collaborate with other IT teams (security, applications, networking, DevOps) on cross-functional issues.
• Maintain documentation, operational procedures, and compliance records.
• Participate in on-call rotation and provide after-hours support as needed.
• Identify and implement opportunities for automation and process improvement.

Key Skills & Experience

• 5+ years of progressive experience in System Administration roles.
• Proven expertise in:
• Windows Server administration (installation, configuration, patching, troubleshooting).
• Exchange Online / Microsoft 365 stack.
• VMware (vSphere, vCenter, ESXi).
• Backup solutions (Rubrik, Veritas, or similar).
• Strong knowledge of Active Directory, DNS, and Microsoft Entra ID.
• Familiarity with monitoring tools and ITSM platforms (ServiceNow or equivalent).
• Excellent problem-solving, documentation, and communication skills.

Nice-to-Have (Assets)

• Exposure to cloud platforms (Azure, AWS).
• Experience with identity and access management (Ping Federate, Azure MFA/SSPR).
• Knowledge of email security solutions (Barracuda, TrendMicro).
• Scripting/automation skills (PowerShell or similar).