Job Description

Business Analyst – SaaS Transformation Program

Location: New Westminster, BC (Hybrid – 2 days on-site/week)
Rate: $50–65/hr
Duration: 6-month contract with a possible extension

A major public-sector organization in Vancouver is undergoing a large-scale, multi-year transformation aimed at improving safety, risk, claims, and health management across the enterprise. They are currently seeking an experienced Business Analyst to support the design and implementation of a new SaaS-based solution as part of this transformation.

This project is to digitize and streamline Health & Safety processes using Cority EHS software, replacing legacy paper forms with user-friendly digital workflows.

This is an excellent opportunity for a motivated, detail-oriented BA with strong communication skills and a background in enterprise-wide or SaaS implementation projects.

Key Responsibilities

• Analyze and design new digital processes; compare and migrate from legacy workflows.
• Provide training and post-launch support onsite across multiple locations.

• Requirements Definition and Traceability Matrices
• Epics, Features, User Stories, and Use Cases
• As-Is and To-Be Process Maps
• Fit-Gap Analyses, RACI Matrices, SOPs
• Test Plans, UAT documentation, training contents
• Translate business needs into functional requirements for the SaaS vendor
• Collaborate closely with internal teams and external partners throughout the project lifecycle
• Track decisions, maintain project documentation, and ensure alignment with goals

Required Qualifications

• 4–7 years of experience as a Business Analyst on transformation or enterprise-wide projects
• Business process improvement and process mapping (e.g., using Visio)
• Experience with digital transformation, digital forms, and workflow tools.
• Experienced in Test planning and execution
• Able to hit the ground running with minimal supervision
• Team player – will work with 3 other BAs (2 FTEs, 1 contractor)
• Technical mindset required; no coding needed, but must be comfortable with digital configuration tools.

Preferred Qualifications

• SaaS implementation projects
• Occupational Health & Safety, Risk, or Incident Management domains
• Transportation/public sector organizations

• Agile methodologies and Lean Six Sigma
• Organizational Change Management (OCM)
• Enterprise software implementation
• Professional certifications such as: CBAP, PMI-PBA, or PMP