We are seeking a Bilingual Payroll Compliance and Professional Development Specialist to provide expert guidance and support to our members regarding payroll compliance matters. This role is responsible for delivering consulting services, facilitating professional development seminars, maintaining professional designation programs, and contributing to advocacy efforts. The ideal candidate will be knowledgeable in payroll compliance, have strong communication skills, and demonstrate a passion for continuous learning and improvement.
Key Responsibilities:
1. Payroll InfoLine and Consulting (70%)
- Provide accurate, current, and verifiable information, guidance, and assistance to the Institute’s members on payroll compliance and related subjects via the Payroll InfoLine and Consulting services.
- Conduct research utilizing government contacts, online resources, and other relevant channels to ensure up-to-date information is provided.
- Document findings, including backup support and applicable resources, for future reference needs.
- Collaborate with the Manager, Compliance Services, to review and resolve inquiries that require in-depth research or specialized expertise.
- Record and categorize all information requests through the Institute’s Integrated Management Information System (iMIS).
- Identify member needs for new programs, articles, payroll best practices, and develop relevant questions and answers for Dialogue and consulting services.
- Support and share knowledge with colleagues to foster cross-training and retain intellectual capital within the organization.
2. Facilitating and Updating PD Seminars and Resources (10%)
- Facilitate the Institute’s Professional Development (PD) seminars for groups of up to 50 people, ensuring engagement and clarity.
- Conduct customized corporate payroll training for organizations as requested.
- Continuously update and maintain PD seminar materials, including speaker notes, PowerPoint slides, workbooks, and content to reflect legislative changes and ensure accuracy.
- Update and maintain corporate training programs as needed, ensuring relevance and quality.
3. Update and Maintain Professional Designation Programs (10%)
- Revise and update compliance content for the Payroll Compliance Professional (PCP) program.
- Participate in the updates to the Online PCP designation program, ensuring that the content is accurate, up-to-date, and reflective of current payroll standards and practices.
4. Advocacy (English and French (5%)
- Actively participate in advocacy activities, including the Federal Government Relations Council (FGRC) and Quebec Government Relations Council (QGRC) sub-committees.
- Engage in the Government Readability sub-committee to review federal and provincial guides, publications, IT Folios, and related materials.
- Serve as a Subject Matter Expert (SME) during FGRC, PGRC, and QGRC council meetings.
5. Contribute to the Institute's Publications (5%)
- Monitor federal and provincial payroll legislation, analyze budgets, and communicate updates to the Compliance Services Manager and team.
- Write Q&As, articles, payroll tips, and contribute content for Dialogue submissions.
- Ensure that the resources section of the Institute’s website is maintained with accurate, up-to-date information, including tools, resources, and payroll best practices.
- Stay informed by reading daily newspapers, subscriptions, and newsletters to share relevant payroll information with colleagues.
- Represent the Institute as an expert in payroll knowledge at the Facilitator Instructor Conference, PCP/PLP recognition events, and National Payroll Week.
Qualifications:
- Strong understanding of payroll compliance, legislation, and best practices.
- Advanced proficiency in both French and English
- Experience in facilitating professional development seminars or corporate training.
- Ability to conduct in-depth research and synthesize information for members.
- Knowledge of the Institute's programs, resources, and publications is an asset.
- Excellent written and verbal communication skills, with an ability to present complex concepts clearly.
- Ability to work independently and collaborate effectively within a team.
- Proficient in using management systems such as iMIS and Microsoft Office Suite.
Education and Experience:
- Degree or diploma in business, human resources, or a related field.
- Payroll Compliance Professional (PCP) certification (preferred).
- Minimum of 3-5 years of experience in payroll compliance, training, or a related field.