Job Description

Our client—one of Canada’s leading accounting firms—is seeking a collaborative and results-driven Human Resources Manager to join their team in Ottawa.

In this full-time, permanent role, you’ll lead both strategic and operational HR initiatives—developing talent programs that enhance employee experience and deliver measurable impacts across the organization.

If you have 5+ years of progressive HR experience (CHRP or CHRL designation preferred), experience working within the professional services industry, and a passion for workforce planning and operational excellence—we want to hear from you!

Responsibilities:

• Lead and execute a broad range of HR initiatives—from onboarding and performance management to employee engagement, compliance, and DEI—ensuring a seamless, people-focused experience across the Ottawa and Gatineau offices.
• Oversee core HR operations—spanning workforce planning, talent development, payroll, benefits, and compliance—while advancing a high-performing and inclusive culture through strategic training, feedback, and continuous improvement initiatives.
• Partner with leaders and managers to identify performance gaps, provide coaching, and implement effective solutions that drive employee success and organizational growth.
• Champion a high-performance culture by managing the organization’s Professional Education Program, delivering targeted training and fostering continuous development and learning.
• Analyze HR metrics and employee feedback to identify trends and shape people-focused strategies.
• Support recruitment and talent acquisition in collaboration with the core hiring team to attract and retain top talent.
• Drive diversity, equity, inclusion, and accessibility across HR programs and policies, fostering an inclusive workplace culture.
• Collaborate with national HR teams on strategic initiatives, share best practices, and contribute to firm-wide projects and employee engagement efforts.

Qualifications:

• Bachelor’s degree in Human Resources or a related field; a CHRP or CHRL designation (completed or in-progress) is strongly preferred.
• 5+ years of progressive HR experience in a fast-paced corporate environment, ideally within the professional services industry, with a strong grasp of employment standards and HR best practices.
• Strong business acumen and demonstrated ability to manage competing priorities for multiple stakeholders.
• Proven ability to build strong internal relationships, earn trust, and serve as a strategic advisor to both employees and senior leadership.
• Highly collaborative, detail-oriented, and organized, with strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with BambooHR is a plus.