Job Description
Our client working in the healthcare industry is hiring for an Bilingual Administrative Assistant to join their team on a full time, permanent basis! This is an exciting opportunity working full time onsite directly supporting a specialized MD.
This is a full time, permanent opportunity and the successful candidate will be fluently bilingual in both English and French.
Key Responsibilities:
Patient Coordination:
- Manage patient consults, surgeries, and follow-up appointments.
- Maintain waitlists, coordinate referrals, and ensure accurate paperwork completion.
- Communicate professionally with patients about instructions, updates, and concerns.
Surgery Planning & Coordination:
- Develop surgery schedules in collaboration with the surgeon and medical staff.
- Handle pre-surgical requirements and communicate details to patients.
- Order medical devices and coordinate with hospitals and clinics as needed.
Office Administration:
- Oversee daily office operations, including phone calls, emails, and filing.
- Manage the physician’s calendar and correspondence.
- Ensure compliance with privacy laws and regulations.
General Duties:
- Support the physician and act as a liaison with patients, staff, and external contacts.
- Complete administrative tasks such as filing, document preparation, and supply management.
Requirements:
- Proven experience as an administrative assistant, preferably in a medical setting.
- Fluency in both English and French.
- Strong organizational, communication, and problem-solving skills.
- Experience working with EPIC or EMR systems.
- Proficiency in MS Office and electronic medical record systems.
- High school diploma required; a college degree is preferred.
- 2–4 years of administrative experience in a medical setting.
