Job Description
Roles and Responsibilities
- Perform daily ticket resolution and troubleshooting for network-related issues.
- Support, develop, and maintain enterprise-level network systems, ensuring high availability and reliability.
- Configure, maintain, and manage multi-vendor network equipment, including Cisco and Fortinet devices.
- Provide DNS configuration and management support.
- Implement and troubleshoot LAN switching technologies in an enterprise environment.
- Collaborate with IT services teams and other departments to provide cross-functional network support.
- Serve as the sole Network Administrator, reporting directly to Fernand, while supporting collaborative efforts across departments.
- Support network operations for the Thunder Bay and Orillia campuses.
Qualifications and Skills
- Proven expertise in network troubleshooting and system reliability.
- Experience configuring and managing Cisco and Fortinet network equipment.
- Strong understanding of enterprise LAN switching technologies.
- Proficiency in DNS configuration and management.
- Excellent problem-solving and analytical skills.
- Strong communication and collaborative abilities.
Education
- Bachelor’s Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Nice-to-Haves
- Certifications such as Cisco CCNA, Fortinet NSE, or equivalent.
- Familiarity with network operations in multi-campus environments.
Benefits
- Base salary and benefits package.
- Opportunities for professional growth.
- Collaborative and supportive work environment.