Job Opportunity: Bilingual Deskside Analyst

Duration: 1 year
Location: Onsite

About the Role:
Altis Technology is seeking a bilingual deskside analyst for a contract opportunity with one of our public sector clients. 

Requirements:

• Languages: Fluent in French and English (strong written and verbal skills).
• Experience: 1-2 years in deskside support.
• Education: Diploma/Certificate in IT or equivalent experience.
• Skills:
  • Basic knowledge of desktops, laptops, mobile devices, and peripherals.
  • CompTIA A+ certification or equivalent experience.
  • Excellent communication, time management, and documentation skills.
  • Clean criminal record and valid driver's license.

Nice to Have:

• Experience with meeting room support.
• Advanced knowledge of Microsoft Teams and Teams Telephony.

Responsibilities:

• Provide desktop hardware/software support in a large, complex environment.
• Troubleshoot hardware, file, and print services.
• Ensure proper device imaging, deployment, and security management.
• Travel between offices as needed (personal transportation required).