Job Description

Application Support Analyst (Java) – 2 positions

Join a leading financial industry client in Toronto, where you’ll play a critical role with supporting high-performance financial systems.

Office location: Downtown Toronto, ON (Hybrid: 3 days in office per week)

Salary:

• Intermediate role with 3-5 years of experience: $75,000 per year with 10% annual bonus and 7% RRSP
• Senior role with 5-7 years of experience: $95,000 per year with 10% annual bonus and 7% RRSP

Key Responsibilities:

• Support and maintain Java/JEE applications and databases, ensuring application availability, acting as Tier 1-2 application support
• Diagnose and resolve application and infrastructure issues.
• Configure and optimize monitoring tools like AppDynamics, Splunk, and PagerDuty.
• Proactively identify automation opportunities for applications.
• Perform root cause analysis and propose improvements for performance and stability.
• Collaborate on CI/CD deployments and agile software delivery.
• Write performance reports, dashboards, and technical documentation.

Must-have requirements:

• Bachelor’s degree in Computer Science or equivalent experience.
• 3-5 years of experience in Java Application support (intermediate level role)
• 5-7 years of experience in Java Application support (senior level role)
• Must be able to understand Java code and support/troubleshoot Java applications at enterprise level
• Experience monitoring & supporting Java applications (ideally Spring/Spring boot)
• Experience with SQL scripting & SQL Operations
• Oracle database experience
• Experience within Linux/Unix environments
• Must be able to do shift work and on call rotation: working 4 days per week, 10 hours per day, including evening and overnight shift work.

Nice to Have:

• 1-2 years of application development experience
• Experience with Spring, Apache, and data transformation (JSON, XML).
• Experience in application support, with expertise in AppDynamics, Splunk, and SRE practices.
• SRE expertise and a background in supporting high-throughput, low-latency systems.
• Proficiency in scripting (BASH, Python, PowerShell) and RDBMS (Oracle/DB2).
• Experience with tools like WebSphere, Docker, Kubernetes, and CI/CD pipelines.
• Automation experience and deployment knowledge
• Working experience with cloud (AWS/Azure)
• Experience in payments or banking industry

Additional Requirements:

• Must be eligible to work in Canada full-time.
• Background checks including criminal, employment, education, and public safety verifications.