Our client in the Non Profit space is seeking a Bilingual Disability Claims Administrator to join there team in Montreal. As the Disability Claims Administrator you will be responsible for calculating and issuing short and long-term disability benefit payments. This role involves setting up new claims, managing payment systems, and assessing Quick Pay short-term and Maintenance long-term disability claims according to contractual and corporate policies. 

This is a 12-month contract position requiring 2 days on-site per week. Training will be fully on-site for the first 5 weeks.

Responsibilities:

• Calculate and issue short and long-term disability payments based on case manager instructions and contractual terms.
• Perform complex benefit calculations, including inflation protection, cost of living increases, rehabilitation, and partial period calculations.
• Manage overpayment calculations and repayment follow-up.
• Explain benefit calculations to customers by phone or in writing.
• Set up new claims, verify coverage, and complete initial benefit, waiver, reserve calculations, and file setup.
• Calculate and issue payments for Quick Pay short-term disability claims.
• Request and assess medical updates for long-term disability claims.
• Complete annual inflation protection and benefit calculations as applicable.
• Perform data verification and resolve system discrepancies as needed.

Requirements:

• Post-secondary education with a strong financial background or equivalent experience.
• Fluency in both French and English.
• Excellent mathematical and analytical skills.
• Strong organizational and time management skills.
• Effective communication skills, both oral and written.
• Team player with customer service experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and a quick learner of industry-related software.