We are seeking an experienced Senior Business Analyst to support IT projects aimed at streamlining and automating processes while enhancing service deliverables. 

This is a 12 month contract with the chance of extension. The role is Hybrid and the successful candidate will be required to work onsite in Victoria, BC 2 days per week.

Roles and Responsibilities

• Collaborate with Project Managers to provide business analysis services across the project lifecycle.
• Schedule, plan, and lead requirements-gathering and review meetings to document Business, Functional, and Technical Requirements.
• Model and document key features and specifications of technical solutions.
• Facilitate requirements and design sessions with business areas and technical teams.
• Develop and maintain standard project artefacts, including project scopes, charters, process flow diagrams, test plans, communication plans, and operating models.
• Create process workflow diagrams to support operational transformation efforts.
• Design and facilitate User Acceptance Testing (UAT) and oversee end-user training and ongoing support.
• Assess and recommend options for process improvements, including business process modeling.
• Maintain comprehensive documentation for projects, processes, and operations.

Qualifications and Skills

• Minimum of 5 years of experience working on IT projects as a Senior Business Analyst.
• Proven expertise in gathering, documenting, and managing business, functional, and technical requirements.
• Experience modeling technical solutions and developing business processes to transform organizations from “as-is” to “to-be” structures.
• Strong knowledge of project artefact development, such as charters, flow diagrams, and communication plans.

Nice-to-Haves

• Experience working in the public sector.
• Familiarity with one or more of the following:
  • Microsoft Tools (e.g., OneDrive, Outlook Cloud, SharePoint, PowerBI, Visio, Teams)
  • ServiceNow
  • Tempest/Prospero
  • Records Management Protocols
  • Procurement Protocols
  • Distributed cloud initiatives (e.g., IaaS, PaaS, SaaS)