Job Description

Our supply chain client in the Mississauga area is looking for a Bilingual Customer Service Representatives to join their team. The successful candidate must speak English and French.

This role is hybrid and a contract to permanent opportunity. 

Contract to start: 11 weeks, potentially perm.
Pay rate: $21/h (firm)
Start date: As soon as possible
Location: Mississauga, ON 
Shifts available: 8am-4pm OR 9am-5pm OR 10am-6pm.


Duties and Responsibilities

• Accepts full responsibility for managing and maintaining retail return tracker.
• Reaches out to retail members via telephone and email to handle inquiries and returns.
• Competently completes the required fields on the Tracker, Clear D, and Air table.
• Interacts with internal partners via telephone and email to assist in responses and updates on the Tracker.
• Assists with any other related duties as assigned from time to time.
• Maintains a safe and clean work environment without compromise.
• Follows the Occupational Health and Safety Act, including Safety, Violence, and Harassment laws.
• Ensures not to put other workers at risk through their actions.

• Completion of secondary school or college, or equivalent logistics work experience is preferred.
• Experience working with Google Sheets is an asset for this position.
• Proven communication skills, both written and verbal, in English and French.
• Service-oriented with strong customer service skills and a commitment to quality work.
• Strong team player with the ability to work effectively independently.
• Demonstrates strong interpersonal skills and the ability to follow instructions.
• Highly organized with strong attention to detail.