Job Description

Director of Operations (East Region)

Our Client is a leading infrastructure solutions platform dedicated to protecting people and
strengthening critical infrastructure across North America and New Zealand.
They are the premier geohazard mitigation firm specializing in emergency slope
stabilization, landslide repair, grouting, and micropiles through innovative design-build
delivery. 

As Director of Operations, you'll lead field execution and project management for
the business unit across the Eastern region, driving safety, operational
consistency, and financial performance while building teams as dependable as the
infrastructure we protect.

The Director of Operations leads daily operations and PMO functions across multiple
regions to ensure safe, profitable, and efficient delivery. This role manages operational
execution and financial oversight of concurrent roadway safety projects through field
crews, project managers, superintendents, and regional leaders while advancing
operational maturity and preparing the business for scale.

Essential Responsibilities:
● Field Leadership & Execution: lead regional operations team delivering
concurrent roadway safety projects. Empower field crews, superintendents,
and general superintendents to own execution and deliver results safely,
profitably, and on time. Put people first by creating safe working conditions and
investing in team development.
● Project Management Office (PMO) Leadership: oversee project management
including scheduling, resource allocation, budget tracking, and stakeholder
communication. Ensure projects flow seamlessly from award through closeout
with clear visibility into performance, margins, and risk.
● Financial Acumen & Performance Management: own operational budgets,
project margins, and P&L performance. Use data and financial analysis to
uncover opportunities, drive accountability, and course-correct in real-time.
● Demonstrate strong project-level financial management including cost control,
change orders, and revenue recognition.
● Operational Excellence & Scalability: deploy lean process improvements that
simplify complexity, boost efficiency, and ensure accountability. Champion
scalable systems that enable growth without sacrificing speed or quality.
● People Development & Workforce Agility: build high-performance field and PMO
teams. Identify and grow emerging leaders, support frontline agility, and partner
with People & Talent to ensure the right skills in the right place.
● Cross-Functional Impact: connect Sales, Estimating, Engineering, Safety, and
Supply Chain. Remove barriers, accelerate resolution, and ensure alignment.
Deliver clear project documentation, updates, and reports to all stakeholders.
● Safety & Compliance: embed culture of safety, quality, and regulatory
compliance. Ensure adherence to company policy and best practices, OSHA
standards, traffic control requirements, and roadway safety regulations.

Other Duties:
● Manage internal communications and change management for operational
initiatives
● Visit project sites regularly (~30% travel throughout the East region) to monitor operations, address client concerns, and build team morale
● Participate in strategic planning and business development as needed
● Perform other related duties as assigned

Who You Are:
● Put People First: safety and well-being of your team sits above all else. You
create safe working conditions, invest in developing others, and build teams that
protect each other. You lead by example and give your team the tools to
succeed.
● Always Do the Right Thing: you operate with integrity and transparency. You
make decisions that protect the company's reputation and customers' trust, and
you speak up when something compromises safety, integrity, or respect.
● Deliver Excellence Every Day: you take pride in your work and hold yourself
accountable to excellence. You're reliable, understand customer needs, and
consistently under promise and over deliver.
● Break New Ground: you don't accept "what we've always done." You implement
lean tools and scalable systems that drive innovation and creative solutions to
tough challenges.
● Win as One: you think and act like an owner. You've got your team's backs,
tackle challenges together, and respect every perspective while working toward
shared goals.
● Financially Sharp: you read P&Ls, manage project budgets, spot margin leakage,
and act decisively to protect and grow the business.
● Dual-Capability Leader: you're equally comfortable leading field crews through
execution challenges and guiding project managers through budget, schedule,
and stakeholder management.

Education and Experience:
Required:
● Bachelor's degree in Business Administration, Construction Management,
Operations, Engineering, or related field
● Minimum of 8 years of experience in construction, field operations, or industrial
services managing union workforces
● At least 5 years in operational leadership with demonstrated project management
responsibility
● Demonstrate acumen through project management, operations leadership, or
equivalent experience
● Valid driver's license and must be able to qualify as driver under
company/insurance requirements

Preferred:
● Experience in the construction or guardrail/roadway safety industry, managing
relationships and work with state DOTs
● Proven track record implementing lean principles and continuous improvement
initiatives
● Experience managing geographically dispersed operations across multiple
regions
● Professional certifications (e.g., PMP, Lean Six Sigma, OSHA)

Physical and Environmental Requirements:
● Onsite at the offices in Folsom, NJ
● Must be able to travel approximately 30% throughout the Eastern region
● Regularly required to stand, sit, talk, hear, reach, and use hands and fingers
to operate computers, telephones, printers, and keyboards
● Must be able to use vision to read documents and use computer screens
● Must be able to lift at least 75 pounds occasionally
● Work conducted in both office environments and construction sites with exposure
to heat/cold, wet/humid, and dry/arid conditions with moderate to high noise
levels where hearing protection is often required; exposure to active roadway
environments and traffic control zones

Compensation range for this position is $155,000 - $185,000 plus benefits.

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