Job Description

JOB-38049

Position: Technical Trainer & Field Support Specialist
Location: United States (Travel Required)
Work Type: Full-Time, Field-Based
Compensation: $90-105K + benefits

ABOUT OUR CLIENT

Our client is a global, tier-one automotive supplier delivering advanced mobility solutions across multiple transportation sectors. With a long-standing reputation for engineering excellence and innovation, they support OEMs, fleets, and dealer networks across North America.

They are seeking a Technical Trainer & Field Support Specialist to support product training, technical troubleshooting, and customer engagement across the U.S. market. This role is ideal for a technically hands-on professional who enjoys working directly with customers, delivering training, and solving real-world mechanical challenges.

RESPONSIBILITIES:

• Deliver technical training to mechanics, technicians, dealers, and end-users (remote and on-site)
• Provide hands-on troubleshooting and field support for heating and HVAC-related systems
• Travel across the U.S. to conduct training sessions, installations, and customer support visits
• Develop and maintain training materials, presentations, webinars, and technical documentation
• Support trade shows, customer demonstrations, and sales initiatives
• Act as a technical resource for internal teams including Sales, Engineering, and Customer Support
• Assist customers and dealer networks in diagnosing and repairing systems
• Collaborate with industry partners and associations to align training standards
• Support continuous improvement initiatives across training and technical services

QUALIFICATIONS:

• 5+ years of experience in technical service, mechanical systems, or field support roles
• Hands-on experience with HVAC systems, fuel-operated heaters, or similar mechanical systems
• Background in automotive, heavy truck, RV, bus, or off-road equipment environments
• Strong ability to train and communicate technical concepts to a variety of audiences
• Experience developing technical training materials or delivering structured training programs
• Comfortable with travel across the United States
• Strong problem-solving, troubleshooting, and customer service skills
• Proficiency with Microsoft Office (Word, PowerPoint, Excel)
• Ability to work independently while collaborating cross-functionally

NOTE

AI may be used to support certain administrative aspects of our recruitment process, such as document parsing and internal workflow optimization. All applications are reviewed by qualified human reviewers, and all hiring decisions are made solely by the hiring team.