Hours: 7:30 AM – 4:30 PM

Position Overview
Client is adding a Customer Service – Inside Sales Representative to its growing Inside Sales team. This is a newly created role designed to support continued growth by strengthening customer relationships, managing orders, and contributing to inside sales efforts.

The ideal candidate is relationship-oriented, proactive, and comfortable picking up the phone, with prior experience in a food & beverage or related industry and the ability to step in and contribute quickly.

Key Responsibilities
Serve as a primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a high level of service
Process customer orders accurately and efficiently from entry through delivery
Build and maintain long-term client relationships through consistent communication and follow-up
Support inside sales efforts by identifying opportunities, generating leads, and contributing to account growth
Coordinate closely with warehouse and operations teams to stage orders, manage inventory needs, and ensure timely deliveries
Align customer accounts based on individual strengths and expertise within the team
Maintain accurate records in internal systems and support general administrative sales functions

Required Experience & Qualifications
3–5 years of experience in customer service and/or inside sales within a similar industry
Proven ability to manage multiple customer accounts and priorities
Strong communication skills with a natural relationship-building approach
Comfortable working in a fast-paced, onsite environment
Detail-oriented with strong organizational skills
Self-starter who can be “plug and play” with minimal ramp-up time

Top Five Technical Skills
Order processing and account management
Inside sales support and lead generation
Customer relationship management
Cross-functional coordination with warehouse/logistics teams
CRM and order management systems

Benefits
401(k) with company match
Medical, dental, and vision insurance
Life insurance
Paid time off

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