Job Description

GENERAL SUMMARY

This position is responsible for providing excellent customer service while supporting shipping, receiving, inventory control, and documentation processes. Duties include coordinating shipments, preparing packing lists, monitoring inventory levels, processing billing, and scanning required documents. The role works closely with multiple teams to ensure accuracy in shipments, inventory, and recordkeeping.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide excellent customer service through prompt and accurate responses

• Send Advanced Shipping Notices (ASNs) to customers through BASE2

• Process shipment confirmations

• Receive inventory into JDE

• Print and distribute Kanbans to Material Handlers (T1 and T2)

• Schedule Tier II shipments and expedites as needed

• Print and distribute Tier II customer packing lists and bills of lading

• Prepare and receive direct shipment orders

• Monitor back-order lists and short shipments

• Process Toyota billing

• Process SIA mass production paperwork and labels daily

• Scan all shipping and receiving documents to the Inventory Control Specialist

• Scan incoming mail to the accounting email

• Print customer labels for shipping

• Participate in cycle counts and physical inventories

• Communicate with Material Handlers, Supervisors, and Shipping & Warehouse team members to ensure accuracy in shipments, purchasing, inventory levels, and recordkeeping

• Review and verify orders entered by Customer Service

MINIMUM EDUCATION AND/OR EXPERIENCE

• High School diploma, GED, or equivalent

• 1–3 years of experience in a manufacturing environment, or an equivalent combination of education and experience

KNOWLEDGE, SKILLS, AND/OR ABILITIES

• Valid driver’s license

• Ability to work with minimal supervision

COMPUTER SKILLS

• Proficient in Microsoft Office 365 or related software

• Experience with JDE

PHYSICAL DEMANDS AND/OR WORK ENVIRONMENT

The physical demands and work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular use of hands to finger, handle, or feel; and to talk or hear

• Frequent standing, walking, and reaching with hands and arms

• Occasional sitting, stooping, kneeling, crouching, or crawling

• Regularly lift and/or move up to 25 pounds

• Regular exposure to moving mechanical parts

• Moderate noise level in the work environment

• Ability to work with minimal supervision

• Position requires on-site work 100% of the time

• Process Toyota billing

• Process SIA mass production paperwork and labels daily

• Scan all shipping and receiving documents to the Inventory Control Specialist

• Scan incoming mail to the accounting email

• Print customer labels for shipping

• Participate in cycle counts and physical inventories

• Communicate with Material Handlers, Supervisors, and Shipping & Warehouse team members to ensure accuracy in shipments, purchasing, inventory levels, and recordkeeping

• Review and verify orders entered by Customer Service

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  #RIMUS