Job Description

JOB-36671
Assistant Branch Manager / Branch Manager – Jewelry Store (Mandarin Required)
Location: Milpitas, CA  or San Gabriel, CA
Job Type: On-Site | Full-Time
Compensation: $40–45/hr (Equivalent to $83,000–$94,000 annually) + Commission/Bonus (Based on performance and experience)

About the Company

Our client is a leading international jewelry retailer specializing in the sourcing, design, wholesale, and retail of a wide variety of gold, platinum, and gem-set jewelry. As they continue expanding into the U.S. market, they are actively seeking an Assistant Branch Manager or Branch Manager to oversee operations and support business growth at their retail location in Milpitas, California.

Responsibilities

As the Assistant Branch Manager or Branch Manager, you will:

• Oversee and direct daily branch operations, ensuring smooth and efficient functionality

• Formulate and implement marketing and business development strategies to drive branch growth

• Drive sales through effective merchandising and promotional activities

• Build strong customer relationships through excellent service and complaint resolution

• Ensure the branch meets financial targets and KPIs

• Manage staff scheduling, training, and development

• Collaborate with District Managers and other branches on recruitment and team initiatives

• Prepare and submit sales reports and related documents

Qualifications

To be considered, you must meet the following qualifications:

• Minimum 12 years of retail experience, including at least 6 years in jewelry sales or management

• Strong knowledge of gold, silver, platinum, and gemstones

• Fluent in Mandarin and English; Cantonese is an asset

• Ability to read Traditional Chinese

• Proven leadership and team management skills

• Excellent communication and customer service skills

• Familiarity with POS systems and Microsoft Office

• Understanding of retail regulations and compliance practices

Compensation & Benefits

• Competitive base pay + commission and discretionary bonuses

• Total compensation based on experience and store performance

• Staff discount and exclusive purchasing programs

• On-the-job training for career development

• Advancement and promotion opportunities within the company

NOTE:  Only candidates who meet the role and language requirements will be contacted.

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