Job Description

Assistant Branch Manager / Branch Manager – Jewelry Store (Mandarin Required / 需普通话)

Location: Milpitas, CA
Job Type: On-Site | Full-Time
Compensation: $40–45/hr (Equivalent to $83,000–$94,000 annually) + Commission/Bonus (Based on performance and experience)

About the Company / 公司简介

Our client is a leading international jewelry retailer specializing in the sourcing, design, wholesale, and retail of a wide variety of gold, platinum, and gem-set jewelry. As they continue expanding into the U.S. market, they are actively seeking an Assistant Branch Manager or Branch Manager to oversee operations and support business growth at their retail location in Milpitas, California.

我们的客户是一家国际领先的珠宝零售商，专注于黄金、铂金和宝石镶嵌珠宝的采购、设计、批发与零售。随着其在美国市场的持续扩展，公司现招聘一名分店助理经理或分店经理，负责加州 Milpitas 门店的日常运营，并协助推动业务增长。

Responsibilities / 工作职责

As the Assistant Branch Manager or Branch Manager, you will:
作为分店助理经理 / 分店经理，您将负责：

• Oversee and direct daily branch operations, ensuring smooth and efficient functionality
  监督并指导门店日常运营，确保高效顺畅运行

• Formulate and implement marketing and business development strategies to drive branch growth
  制定并执行市场营销及业务拓展策略，促进门店增长

• Drive sales through effective merchandising and promotional activities
  通过商品陈列与促销活动推动销售

• Build strong customer relationships through excellent service and complaint resolution
  提供卓越服务，处理客户投诉，维护良好客户关系

• Ensure the branch meets financial targets and KPIs
  确保门店达成业务目标及财务绩效指标

• Manage staff scheduling, training, and development
  负责员工排班、培训及职业发展

• Collaborate with District Managers and other branches on recruitment and team initiatives
  与区域经理及其他门店协作招聘与团队建设

• Prepare and submit sales reports and related documents
  编制并提交销售报表及相关文件

Qualifications / 职位要求

To be considered, you must meet the following qualifications:
申请此职位需满足以下条件：

• Minimum 12 years of retail experience, including at least 6 years in jewelry sales or management
  至少12年零售经验，其中6年为珠宝销售或管理经验

• Strong knowledge of gold, silver, platinum, and gemstones
  熟悉黄金、白银、铂金及各类宝石知识

• Fluent in Mandarin and English; Cantonese is an asset
  精通普通话与英语，懂粤语者优先

• Ability to read Traditional Chinese
  能阅读繁体中文

• Proven leadership and team management skills
  具备卓越的领导与团队管理能力

• Excellent communication and customer service skills
  出色的沟通能力与客户服务意识

• Familiarity with POS systems and Microsoft Office
  熟练使用POS系统与Microsoft办公软件

• Understanding of retail regulations and compliance practices
  熟悉美国零售相关法规与合规操作

Compensation & Benefits / 薪资福利

• Competitive base pay + commission and discretionary bonuses
  有竞争力的基本工资 + 提成与奖金

• Total compensation based on experience and store performance
  总薪资依经验与门店表现而定

• Staff discount and exclusive purchasing programs
  员工折扣及专属购买计划

• On-the-job training for career development
  提供在职培训支持职业发展

• Advancement and promotion opportunities within the company
  公司提供晋升机会及长期发展空间

How to Apply / 申请方式

Please submit your resume in English or Chinese.
欢迎通过Indeed平台上传您的中英文简历。

Only candidates who meet the role and language requirements will be contacted.
我们将仅联系符合岗位与语言要求的候选人。

#RIMUS