Job Description

Job Title: Territory Manager

Summary

Primarily responsible for maintaining and growing a new territory while cultivating a handful of established customer relationships in an assigned territory. Communicates with customers, internal teams, and management to ensure satisfaction and growth.

Key Responsibilities

Handle customer inquiries, order processing, pricing, delivery, and issue resolution.
Maintain accurate customer records, including pricing and account updates.
Conduct regular visits to accounts to grow relationships, introduce products, and share industry trends.
Dedicate a majority of the week to field visits, with office time for scheduling and coordination.
Drive territory growth by adding new accounts and expanding product penetration.
Address customer concerns regarding pricing, delivery, and accounting.
Attend industry events, trade shows, and training sessions as required.
Provide regular updates and reports to management and internal teams on activities and achievements.
Foster a professional and collaborative working relationship with all stakeholders.

Qualifications

Minimum 5 years of sales or account management experience.
Proficiency in Microsoft Office and general computer skills.
Strong written and verbal communication skills; ability to create reports and present to clients and teams.
Self-motivated to stay informed about industry trends.

Requirements

Valid driver’s license and vehicle insurance.
Willingness to travel extensively (approximately 90%).
Ability to work in both office and field environments. Will be required to come onsite to headquarters once a month for a two-three day meeting (overnight travel). At times, the hiring manager may come to this territory.
Working with a large number of products/wide range of product knowledge.
Distributor relationships (book of business provided, though will be expected to grow their accounts and portfolio).
Organization, self-sufficient, proactive.
Software, knowledge of Tableau, and SalesForce is ideal but not a deal breaker. Some sort of CRM and product software management database.
Managerial Skills (territory management, not people management).

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