Job Description

Position Overview:

Our Client is a leading organization located in Vaughan and is hiring a Client Specialist who will be responsible for building, and maintaining strong relationships with clients and vendors.

Key Responsibilities:

• Client Relationship Management
• Client Training and Support
• Onboarding and Implementation
• Product/Service Knowledge
• Performance Monitoring
  

Qualifications:

• Proven experience in a customer service or client-facing role, preferably in a similar capacity
• Strong organizational skills, ability to multitask, and meticulous attention to detail
• Intermediate Excel knowledge for data entry and analysis
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize in a fast-paced environment
• Previous experience in account management