Job Description

Our Client, an National Mortgage Servicing company, is seeking a Document Control Associate to join their Miami team.

JOB SUMMARY Responsible for reviewing, auditing, and execution of foreclosure documents for accuracy according to internal policies and procedures as well as external guidelines. Role requires daily in office presence.

Scope/Responsibilities: Solid knowledge of required job skills, company policies and procedures. Proven ability to apply knowledge to a variety of work assignments ranging in difficulty. Knowledge of mortgage industry practices, procedures and processes. Possesses ability to work with department deadlines. Establishes effective professional rapport with both internal & external customers. Effectively manages time, priorities and resources to achieve goals.

ESSENTIAL JOB FUNCTIONS

• Analyze affidavits and other documents that require execution as part of a foreclosure process to ensure policies and procedures are in place to properly execute documents.
• Handle various inquiries related to the execution of documents in the foreclosure process and coordinate resolution with all necessary parties.
• Ensure accounts are properly documented with actions taken, correspondence, and explanation of rejections, if any in LSAMS and LPS.
• Document loans not able to be executed in LSAMS and LPS and refer the loan to the appropriate firm for correction.
• Ensure compliance with all state, federal, and investor requirements and guidelines.
• Pipeline management includes:
• Completing all document assignments within allotted timeframe
• Following up with other departments and/or local counsel for outstanding items.
• Proper coding and documentation of all processes worked to ensure proper tracking of documents.
• This position may require appearances to depositions or non-jury trials.
• Possible travel to various locations within the United States.
• Reviews and provides HAMP certifications prior to foreclosure sale
• Review all documents for soundness of judgment and overall accuracy per company and federal
• compliance standards.
• Maintain attorney communication via phone, email, and LPS
• Receives foreclosure documents via LPS.
• Prints, reviews, and execute foreclosure documents.
• Maintain a valid Notary license and notarize documents in accordance with state and company
• guidelines.
• Complete annual Document Execution and Notary Certifications per policy
• Other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES

• Education & Professional Experience: Typically requires a minimum of 1 year of related work experience. High school diploma or GED equivalent required. Some college and/or Mortgage/Financial services experience a plus. One year customer service experience required.
• Leadership/Hierarchy: Operates effectively under general supervision on routine assignments; receives instructions on new assignments.
• Level of Decision Making: Semi-routine work assignments that sometimes vary outside of established routine. Takes ownership of problems and determines a solution.
• Individual/Customer Impact: Decisions and actions have impact on success of team or department. Scope of work occasionally impacts assigned business area and/or its processes; ability to demonstrate positive impact on customer experience.
• Communication: Proficient in verbal and written form as appropriate for varying audiences; ability to prepare clear written correspondence.
• Technical Proficiency: Demonstrate intermediate computer and software skills necessary for job function. Exposure to mortgage-specific software. Familiarity with Microsoft Office

Pay: $18.50 - 20.72/HR DOE
6 month contract with the possibility of extension or perm placement
100% on site position

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