Job Description

Job Title: Operations Manager
Location: Montesano, WA

Operations Manager (Field-Based to Strategic Role)
Job Type: Full-Time
Reports to: Owner/CEO

About Us:
We are a growing company specializing in home accessibility modifications, including ramp
installations, bathroom remodels, and other adaptive projects that prioritize safety and quality of
life. We’re at a pivotal point in our growth and are looking for a hands-on, experienced leader to
help build the operational backbone of our company.
Role Summary:
We are seeking an Operations Manager to start by working in the field, gaining firsthand
experience with our installation and remodeling processes. As you learn the work, you'll
collaborate with ownership to create and refine operational procedures, quality standards, safety
protocols, and project workflows. Over time, your role will evolve to focus more on strategic
leadership, staff development, and process optimization.
Key Responsibilities:
Field & Project Operations
 Work alongside field teams to learn ramp installation, bathroom remodeling, and other
core services
 Develop and document standard operating procedures (SOPs) for job execution, safety,
and quality assurance
 Ensure project timelines, budgets, and scopes are adhered to in the field
 Support job site planning and logistics to ensure smooth execution and material
availability
Systems & Process Development
 Collaborate with ownership to implement systems for inventory tracking and
management
 Enhance internal communication channels between field teams, office staff, and clients
 Build out and optimize workflow structures and project closeout processes
 Recommend and help integrate appropriate technology tools (e.g., project management
apps, time tracking, inventory software)
Management & Leadership
 Serve as a mentor and eventual leader for field staff
 Monitor and enforce quality and safety standards across all job sites
 Assist in recruitment, onboarding, and training of future operations personnel
 Provide regular reporting and feedback to ownership

Qualifications:
 5+ years in residential construction, remodeling, or a related field
 Hands-on experience with installations, remodels, or carpentry preferred
 Strong understanding of job site operations, safety standards, and workflow planning
 Proven experience developing or refining operational systems
 Tech-savvy with a willingness to learn and implement new tools
 Excellent communication and leadership skills
 Eager to grow with a company and take on more strategic responsibilities over time
Why This Role is Unique:
This isn’t a desk-only operations job. You’ll be in the field initially, learning the work and
building from the ground up—literally and figuratively. You’ll play a key role in shaping how the
company operates as it grows, with a strong voice in our direction and culture.

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