Job Description

Job-30570

Position: Assistant Jewellery Sales Manager / Jewellery Sales Manager (Jewellery Store)
Location: Markham / North York
Work Type: On-Site
Compensation: Base pay $34–$38/hr (or $70–$80K annually) + commission/bonus, depending on performance and experience

ABOUT OUR CLIENT:

Our client, a leading international jewellery retailer, specializing in sourcing, designing, wholesaling, and retailing a variety of gold, platinum, and gem-set jewellery products, is continuing their expansion into the Canadian market and actively seeking an Assistant Jewellery Sales Manager / Jewellery Sales Manager to support the sales operations and team management at their Markham and/ or North York retail locations. The successful candidate must be fluent in Mandarin, English and/or Cantonese, and have retail jewellery experience.

RESPONSIBILITIES:

As the Assistant Jewellery Sales Manager or Jewellery Sales Manager, you will:

• Assist in managing overall operations of the department to ensure smooth business flow.
• Build strong customer relationships and provide high levels of customer satisfaction.
• Drive sales through effective merchandising and promotional strategies.
• Provide feedback to staff regarding performance, setting clear expectations and goals.
• Manage the department's operational aspects, including inventory flow and employee efficiency.
• Prepare and analyze sales reports, ensuring the department meets sales targets and KPIs.

QUALIFICATIONS:

To be considered for this role, you must meet the following qualifications:

• 8 years of experience in the retail industry
• 4+ years of jewellery experience, preferably in jewellery sales or a supervisory role.
• Strong customer service and communication skills.
• Fluency in both English and Chinese (Mandarin and/or Cantonese), including proficiency in written and verbal communication.
• Ability to read Traditional Chinese is required.
• Strong business acumen, with the ability to think logically and analytically.
• Proven leadership abilities to coach, motivate, and manage a sales team effectively.
• Willingness to work on a rotational roster, including Saturdays and Sundays.
• Proficiency in POS systems and Microsoft applications (Word, Excel, etc.).

Note: We appreciate the interest of all candidates. However, only those whose qualifications closely align with the position's requirements will be contacted for further consideration.

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