Job Description

Altis Recruitment & Technology Inc. is currently looking for a sales driven and results-focused, Ottawa-based Account Managers to play a key role in growing our Nonprofit & Associations staffing division. This role is perfect for someone who is passionate about diving into sales/business development, loves outreach, and someone who would enjoy building, developing and nurturing new and existing partnerships and client relationships. Previous staffing industry experience and/or strong knowledge of the Nonprofit industry will be considered a strong asset.

We offer a competitive compensation and benefits package. This includes remote work options following the initial learning period (1-2 days/week onsite for first 3-6 months), flexibility, career pathing opportunities, and continuous access to mentors and resources to help you succeed. If you have a passion for people and are excited about the opportunity to make a significant impact and grow within a supportive and dynamic environment, we want to hear from you!

Your goals will be to develop and nurture loyal client relationships and to identify qualified candidates. This role will rely on your instincts to understand our clients’ roles and requirements, and our candidates’ career objectives, qualifications, and skills. It will call on your superb customer service skills to bring all parties together and to treat others with respect and care. This position requires business development skills on the phone, in person, and in written presentation.

Key Responsibilities:

• Actively engaging with existing and prospective clients and responsible for expanding our presence in the marketplace
• Expanding existing relationships to generate new business and grow sales
• Preparing and delivering presentations on staffing services
• Operating from a service mindset; listening to client issues and identifying staffing solutions
• Negotiating and closing deals; handling complaints or objections
• Retaining clients by providing superior customer service and staffing support
• Cross selling to identify opportunities for other divisions
• Marketing strong candidate resources based on client needs
• Resolving any issues that arise throughout the placement process
• Conducting after placement service calls and visits with both candidates and clients
• Visiting top clients on a quarterly basis
• Adhering to our high level of service standards and delivery
• Preparing and reporting on sales goals
• Participating in networking events and conferences on behalf of the company

Qualifications & Experience

• 4+ years of experience working in a full cycle sales/account management role 
• Preference will be given to candidates who are fluently bilingual in both French and English 
• Previous staffing industry experience considered an asset
• Must be based in the Ottawa area to meet with clients in-person as needed
• Passion for creating and fostering new relationships
• You are a driven professional who is self-motivated for achieving and exceeding individual and team goals
• Focused on driving client/candidate success and delivering the ultimate experience
• Exceptional verbal and written communication skills
• Ability to communicate and consulting with senior level executives 
• Natural curiosity about people, their backgrounds and experience
• Technical aptitude in the use of business software

Education and Certifications

Minimum education required: University Degree or College Diploma