Job Description

Our client is a leading healthcare organization committed to providing exceptional medical services to our community. They are seeking to hire a dedicated and efficient Medical Secretary to join their team on a contract basis. 

• Location & Work Model: On-site, downtown Toronto
• Pay Rate: $23/hour
• Schedule/Hours: part-time, Tuesday - Friday
• Contract Duration: 11 weeks, with potential for extension

Key Responsibilities:

• Organizing outpatient clinic schedules
• Promptly responding to phone inquiries from patients and medical offices
• Managing medical documents, whether in physical or electronic format
• Coordinating clinic activities, such as setting up new patient records, welcoming patients, and arranging follow-up appointments and investigations
• Facilitating communication with patients regarding test and consultation schedules, and occasionally sharing test results
• Ensuring timely completion and distribution of consultation notes to referring and collaborating physicians
• Monitoring and replenishing clinical and office supplies
• Handling incoming and outgoing correspondence
• Supporting billing processes, including OHIP billing and managing payments for services not covered by insurance
• Undertaking various administrative tasks, such as coordinating the schedules of medical resident trainees rotating through the clinic

Qualifications:

• Completed Medical Office Administration or equivalent diploma. 
• Previous experience in a medical secretary or administrative role is preferred.
• Proficiency with electronic health record (EMR) systems and standard office software.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Exceptional communication and interpersonal skills.
• Understanding of medical terminology and procedures is an asset.
• Ability to maintain patient confidentiality and adhere to ethical standards.
• Knowledge of medical billing and insurance verification is a plus.