Job Description

Our client in the non-profit sector is currently hiring an Administrative Services Assistant (Float) for a 6-month contract. This hybrid role is based in London, Ontario, and offers a meaningful opportunity to contribute to the impactful organization. The Administrative Services Float plays a vital role in supporting the efficient operation of multiple departments and teams within the organization. Acting as a flexible support resource, this role performs a wide range of administrative and office support tasks to ensure high-quality service delivery for internal staff, children, youth, families, and community partners.

Responsibilities:

• Provide daily administrative support across departments, including, photocopying, scanning, faxing, mailing
• Booking appointments and meeting rooms
• Preparing and modifying documents (correspondence, reports, memos, etc.)
• Attending meetings and preparing minutes
• Manage case file organization and support case openings, closings, and transfers.
• Provide technical support to staff on CPIN and Microsoft Office applications.
• Provide front desk coverage as needed (reception, switchboard, mailroom).
• Answer and direct incoming calls in a courteous and professional manner.
• Assist in compiling statistical data and reports.
• Support annual and ongoing tracking of administrative functions and records.
• Establish strong working relationships with team members and external stakeholders.

Qualifications:

• High school diploma required; post-secondary education in office administration preferred.
• 2–3 years of relevant office administration experience.
• Typing speed of 45 WPM with minimum 90% accuracy.
• Proficient in Microsoft Word and Excel (minimum 60% proficiency on skills assessment).
• Familiarity with systems such as CWIS and CPIN is an asset.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Demonstrated ability to multitask and prioritize under pressure.
• Committed to equity, diversity, inclusion, and service excellence.