Job Description
Our client in the non-profit sector is currently hiring an Administrative Services Assistant (Float) for a 6-month contract. This hybrid role is based in London, Ontario, and offers a meaningful opportunity to contribute to the impactful organization. The Administrative Services Float plays a vital role in supporting the efficient operation of multiple departments and teams within the organization. Acting as a flexible support resource, this role performs a wide range of administrative and office support tasks to ensure high-quality service delivery for internal staff, children, youth, families, and community partners.
Responsibilities:
- Provide daily administrative support across departments, including, photocopying, scanning, faxing, mailing
- Booking appointments and meeting rooms
- Preparing and modifying documents (correspondence, reports, memos, etc.)
- Attending meetings and preparing minutes
- Manage case file organization and support case openings, closings, and transfers.
- Provide technical support to staff on CPIN and Microsoft Office applications.
- Provide front desk coverage as needed (reception, switchboard, mailroom).
- Answer and direct incoming calls in a courteous and professional manner.
- Assist in compiling statistical data and reports.
- Support annual and ongoing tracking of administrative functions and records.
- Establish strong working relationships with team members and external stakeholders.
Qualifications:
- High school diploma required; post-secondary education in office administration preferred.
- 2–3 years of relevant office administration experience.
- Typing speed of 45 WPM with minimum 90% accuracy.
- Proficient in Microsoft Word and Excel (minimum 60% proficiency on skills assessment).
- Familiarity with systems such as CWIS and CPIN is an asset.
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Demonstrated ability to multitask and prioritize under pressure.
- Committed to equity, diversity, inclusion, and service excellence.