Job Description

Our client working in the Non-Profit and Healthcare industry is hiring for a Case Management Clerk to support their team starting on an 11 week contract. This role is likely to extend to a full contract of 6 months and is working in a remote environment throughout ON.

The Case Management Clerk supports by handling a variety of administrative tasks that help ensure efficient service to our members. This includes organizing and processing member correspondence, managing medical records, and supporting team operations.

Key Responsibilities

• Review and organize incoming correspondence (faxes, emails, etc.)

• Rename and file documents using set standards

• Edit and convert documents for internal use

• Track and request files from off-site storage

• Work closely with staff across departments

• Suggest improvements to administrative processes

What You Bring

• Completion of a 1-year college diploma or certificate

• 1–3 years of clerical or administrative experience in a healthcare or legal environment.

• Strong computer skills, especially in Microsoft Office and web-based tools

• Excellent attention to detail and accuracy

• Dependable, organized, and able to adapt to changing priorities

• Bilingual in French and English (oral and written) is an asset