Job Description

Our healthcare and hospital client located in downtown Toronto is seeking a Medical Secretary to join their team on a 2 month contract with the possibility to extend. This is a hybrid role (2 days on-site).

The ideal candidate will have experience with scheduling and administrative tasks within a medical department. 

Responsibilities:

• Efficiently manage and maintain appointment schedules for health professionals.
• Coordinate patient appointments, ensuring proper allocation of resources and timely follow-up.
• Assist in the preparation of patient charts, ensuring accuracy and compliance with hospital protocols.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.
• Collaborate with other administrative staff to ensure smooth daily operations.
• Perform general administrative duties, such as filing, data entry, and office organization.
• Occasionally provide front desk coverage. Greet patients and visitors, providing a warm and welcoming environment.
• Answer phone calls and assist with inquiries or redirect calls to the appropriate department.

Qualifications:

• At least 1 year of administrative or customer service experience.
• Previous experience in a medical or healthcare administrative role is a plus.
• Strong customer service and data entry skills.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in computer applications, including scheduling software and Microsoft Office.
• Attention to detail and the ability to maintain confidentiality.
• Compassionate and empathetic attitude towards patients and their families.