Job Description

Altis has partnered with a top consulting client to hire an AML Team Leads on a contract that goes until the end of 2025. This is a remote role based in Toronto, Ontario, and the client is open to candidates working on assignment Canada-wide. 

Roles and Responsibilities

• Ensure all processes are executed in strict accordance with client contracts.

• Conduct pre-shift briefings to align the team on key performance metrics and post-shift debriefs to reinforce quality and compliance with contract requirements.

• Document and share key takeaways from team huddle meetings.

• Prepare and present the team’s performance summary to the client at the end of each shift.

• Maintain ongoing communication with the client, documenting updates and changes for seamless team implementation.

• Monitor key process metrics, conduct root cause analysis (RCA), and implement improvements to enhance quality standards.

• Develop and present weekly and monthly performance reports for client review.

• Collaborate with internal stakeholders to proactively manage and resolve issues, ensuring smooth project execution and delivery.

• Organize team engagement activities, such as Friday fun hours, to foster a positive work environment.

• Identify automation opportunities within the account and escalate them to the manager for further evaluation.

• Provide necessary data and insights to support automation initiatives.

• Offer targeted coaching and feedback to underperforming team members to enhance their performance.

• Prepare performance summaries to document and support improvement plans for low performers.

• Identify training needs for new hires, track their progress, and ensure a smooth onboarding experience.

• Deliver process and refresher training sessions to address capability gaps or update the team on policy/process changes from the client.

• Manage stakeholder interactions effectively, ensuring clear communication and timely resolution of concerns.

• Assist in resolving escalations by providing timely support and intervention.

Qualifications and Skills

• Experience in previous transaction monitoring and EDD roles is a must.
• Experience managing a team is a must.
• A minimum of 5+ years of experience in AML or financial crime-related roles is required.
• Knowledge of FINTRAC guidelines, PCMLTFA/R, and FATF recommendations.
• CAMS or any equivalent certification is an asset.