Job Description

Customer Service Representative – Onsite (Oakville)

Contract: 3 months | Pay: $20/hr | Location: Oakville (Free Parking)

Schedule: Rotating shifts between 7:00 AM – 9:00 PM, Mon–Sun (incl. holidays)

We’re looking for a Customer Service Rep to support our municipal client at their busy contact center in Oakville.

You'll be the first point of contact for public inquiries, handling high call volumes and delivering excellent service.

What You’ll Do:

• Answer inbound calls and service requests

• Provide clear, accurate information

• Resolve or escalate issues as needed

• Keep detailed records in the system

• Work efficiently in a fast-paced environment

What You Bring:

• 1+ year in a call center or receptionist role

• Strong communication and multitasking skills

• Team player with great attention to detail

• Flexible to work rotating shifts, including weekends and holidays

Make a difference in your local community—apply today to join the team!