Job Description

Bilingual Social Media Coordinator (6-Month Contract)

Our client is seeking a bilingual individual to join their team as a Bilingual Social Media Customer Service Representative for a 6-month contract. This hybrid position requires three days on-site each week.

Why This Opportunity is Ideal for You:

• Flexible alternating shifts (8 AM - 4 PM and 11 AM - 7 PM)
• Competitive pay of $26 per hour
• Gain experience in customer service and social media management

Key Responsibilities:

• Respond to customer inquiries on social media in English and French
• Provide professional, empathetic customer service
• Assist with escalated calls and complex issues
• Collaborate with the support team to resolve issues
• Stay updated on product knowledge and industry trends

Qualifications:

• Fluency in English and French, both oral and written
• Previous experience in customer service or social media preferred
• Strong problem-solving and multitasking skills

Apply today to join a dynamic team and contribute to a leading brand!