Job Description

Our client, a dynamic and well-established energy organization, is looking for a Credit Specialist to join their team! This is a fantastic opportunity for a driven professional to play a key role in the growth and success of a thriving company.

This full-time, permanent role is based in Maxville and reports to the Credit Manager. The Credit Specialist will be responsible for managing the collection process for a diverse portfolio of credit card and commercial accounts, ensuring efficient credit evaluation, risk assessment, and collections.

Responsibilities:

• Analyze and assess credit applications, providing recommendations on credit limits and terms.
• Collaborate with the Credit Manager to review, modify, or revoke credit terms based on financial data.
• Enforce company credit policies, managing delinquent accounts and credit-related concerns.
• Maintain accurate and up-to-date customer credit files and documentation.
• Oversee pre-authorized debit transactions for customer accounts.
• Process credits and adjustments in line with company guidelines.
• Monitor overdue accounts, providing regular reports and recommendations.
• Negotiate payment arrangements with past-due customers.
• Assess credit risk levels by conducting periodic account reviews.
• Coordinate with collection agencies and legal professionals for escalated accounts when necessary.

Qualifications:

• Relevant post-secondary education with a Diploma/Degree in Business, Accounting, or Finance.
• 3+ years of accounts receivable and collections experience in a fast-paced, large volume, multi-transaction, and multi-class of trade environment.
• Demonstrated judgment and decision-making skills, ensuring effective collections while maintaining customer satisfaction.
• Exceptional accuracy and attention to detail.
• Skilled in handling challenging customers with professionalism and diplomacy.
• Advanced proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks, priorities, and deadlines efficiently.