Job Description

Our client, a leading company located in Maxville, ON, is seeking a Credit Specialist to join their dynamic team on a permanent basis.

Reporting to the Credit Manager, you'll be responsible for a diverse portfolio of credit card and commercial accounts, focusing on credit evaluation, risk assessment, and collections. The role is fully onsite for the first 3-months. After 3-months, you'll transition to a hybrid schedule (3 days onsite).

Key Responsibilities:

• Analyze credit applications and recommend credit limits and terms.

• Enforce company credit policies and manage delinquent accounts.

• Maintain customer credit files and process credits/adjustments.

• Monitor overdue accounts, negotiate payment plans, and coordinate escalations with agencies or legal partners.

• Conduct regular reviews to assess and mitigate credit risks.

Qualifications:

• Diploma or Degree in Business, Accounting, or Finance.

• 2-3 years of customer service/collections experience in a high-volume environment.

• Bilingual in English and French a plus.

• Proficient in MS Office (especially Excel: VLOOKUP, Pivot Tables).

• Strong customer service, negotiation, and decision-making skills.