Job Description

We are building a talent pool for upcoming contract opportunities with a provincial government agency. These roles provide an ongoing opportunity to contribute to a high-volume document imaging and records management environment until March 2028.

This opportunity requires working fully on-site and offers a regular schedule from 7:30 AM to 4:30 PM (7.25 hours per day).

Key Responsibilities:

• Digitally capture and process incoming paper-based business correspondence using high-speed scanning equipment.
• Operate and maintain imaging systems, ensuring high-quality output while meeting tight deadlines.
• Accurately index imaged documents and support records management processes, including retention and disposal.
• Review, classify, and batch documents for scanning according to established guidelines.
• Identify and escalate potential issues, including document threats, for prompt resolution.
• Conduct quality control checks on scanned images to maintain data integrity and ensure compliance with operational standards.
• Maintain workflow accuracy by tracking and recording scanned batches, indexing metadata, and resolving missing or incomplete information.
• Assist with the secure handling, storage, and destruction of scanned documents according to retention policies.
• Provide training and guidance to new staff on imaging equipment, processes, and best practices.
• Prioritize and manage workload effectively in a fast-paced, deadline-driven environment.
• Support time-sensitive requests for legal, operational, and management documentation.

Requirements:

• Experience in document imaging, data capture, records management, or related fields preferred.
• Proficiency in using imaging systems, scanning equipment, and data indexing software.
• Strong attention to detail and organizational skills to ensure document accuracy and compliance.
• Ability to lift and move boxes weighing approximately 20-25 lbs as part of daily operations.
• Familiarity with Microsoft Office (Word, Excel, Outlook) for documentation and reporting.
• Analytical and problem-solving skills to troubleshoot imaging and data capture issues.
• Effective communication and interpersonal skills to collaborate with team members and escalate concerns.
• Adaptability to learn and apply new technologies and processes in an evolving work environment.

Additional Information:

• These roles will support a high-volume, technology-driven environment where accuracy, speed, and adherence to policies are critical.
• Assignments may vary based on operational needs, and additional duties may be assigned.
• The contract will provide an opportunity to work with a provincial government agency until March 2028.
• Selected candidates from the talent pool will be considered for upcoming contract opportunities.

If you are interested in being considered for future opportunities, please submit your application for our talent pool today.