Job Description

Our client working within the mental health industry is seeking a Bilingual Project Coordinator to join its Communications team, with a focus on supporting translation and internal communications functions. This would be starting be starting on a 4 month contract, with the likelihood to extend to April 2026. This is working in a hybrid model, 2 days onsite per week downtown Ottawa. 

This role is ideal for someone with excellent organizational skills, attention to detail, and a knack for managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Project Management:
  • Manage internal communications projects, including newsletters and staff announcements.
  • Organize and track translation requests using translation software (Trados).
  • Liaise with freelance translators and internal account managers to coordinate assignments.
  • Monitor project timelines and ensure quality control, including compliance with the Official Languages Act.
• Invoicing & Budget Management:
  • Handle invoicing for multiple budgets, ensuring proper coding across roles and projects.
  • Track project budgets and assist with financial reconciliation.
• Communication Support:
  • Format internal emails and newsletters using the organization’s CRM and email system.
  • Maintain and manage contact lists and assist with CRM updates.
• Quality Control:
  • Perform final checks on translated materials, including formatting and hyperlink accuracy.
  • Assess translator performance to optimize task assignments based on skillsets.

Qualifications

• Experience:
  • 3–5 years of experience in a fast-paced environment, preferably in communications or project management.
  • Familiarity with translation workflows or systems like Trados is an asset but not required (training provided).
• Skills:
  • Strong organizational and time-management skills.
  • Advanced proficiency in MS Office Suite and CRM tools (e.g., Salesforce).
  • Excellent verbal and written communication skills in English and French.
  • Ability to manage multiple priorities under tight deadlines with diplomacy and focus.
• Education:
  • Open to candidates with equivalent experience; a background in communications or administration is preferred.