Job Description

Our client is looking for a Change Management Program Specialist for a contract position in Vancouver. If this sounds like you, please apply today for more details !

Responsibilities:
• Work closely with project teams to help lead the change management work stream, including:
• Training
• Identifying end users and core functionality/uses of projects
• Evaluate extent of change from current business process
• Collaborate with training team to generate training plans, resources and assist with any training deliverables
• Communication
• Deliver ongoing communications with sponsorship, project team, subject matter experts and end users through life of projects
• Solicit employee feedback via surveys, meetings, emails, etc.
• Prepare change management strategies to maximize efficiency of project teams
• Consult with members and identifying and managing anticipated resistance
• Manage relationships and provide feedback to project team in order to monitor and assess the impact of change on employees.
• Manage invested parties and executive sponsors expectations
• Manage change management issues and escalate to senior management where necessary
• Create and manage change management documentation including, but not limited to, risk and readiness assessments

Ideal Candidate Must-have:
• Minimum 3-5 years of successfully executing change management as a Change Management Specialist or Practitioner or equivalent
• A recognized degree or certificate in Change Management
• Experience in creating change management plans, risk assessments, communication planning, tracking and management of change management progress, tracking issues, and managing training.
• Excellent written and verbal communication skills with a demonstrated ability to work with cross functional teams.
• Deals comfortably with senior management and can present and converse with people in positions of authority.
• Good judgment and the capacity to independently evaluate situations and identify the optimum course of action.
• Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
• Experience building meaningful relationships with the team, other internal departments, and vendors.
• Must have an adaptable change management style to overcome unexpected challenges during the project.
• Must be able to manage conflicts amongst the team and maintain a harmonious work environment.