Job Description

Our reputable client within the educational nonprofit industry is seeking an Education and Accreditation Coordinator to their team in Ottawa, ON.

This candidate will provide critical support to the Education department. A significant portion of the incumbent’s time will be spent with webinars, an annual conference, virtual conference and assist in the development of other educational activities.

Perks: Hybrid work model, benefits, 3 weeks' vacation, sick days, pension, RRSP and educational reimbursement.

Duties and Responsibilities

• Development, planning, and delivery of education, webinars, and conferences: This involves actively participating in the creation and organization of educational programs, webinars, and conferences. This includes providing support to committees and consultants involved in these activities, assisting in promoting these events, and actively engaging with speakers and participants during the events to ensure their success.

• Assisting the Education Department and stakeholders as required to deliver quality member communication and services.: This includes providing support to the Education Department and other stakeholders involved in delivering educational programs and services to members. This could involve tasks such as coordinating communication between stakeholders, providing administrative support, and assisting in the development of educational materials.

• Assisting members in their accreditation journey: This involves providing support and guidance to members who are working towards achieving accreditation. This could include providing information about the accreditation process, assisting with the preparation of accreditation materials, and coordinating with relevant stakeholders to ensure a smooth accreditation process for members.

• Adhering to policies and administrative procedures: This involves ensuring that all activities related to the planning and implementation of projects, programs, and events comply with the policies and procedures of the organization. This includes following administrative procedures, maintaining accurate records, and ensuring that all activities are conducted in accordance with the standards and guidelines.

• Maintain regular and effective communication with members, internal stakeholders, external stakeholders, and vendors. This includes providing updates on education programs, webinars, conferences, and accreditation processes to members; collaborating with internal teams to ensure alignment on goals and objectives; engaging with external stakeholders for partnerships and sponsorships; and working with vendors to secure services and products.

Education and Experience

• 3+ years of experience in membership services/administration
• Work experience in a not-for-profit organization is required
• Client services experience in a membership-based association is preferred 
• Bilingual in French preferred

Key Competencies

• Excellent organizational and project management skills
• Ability to work either independently or as part of a team
• Demonstrated initiative in delivering projects
• Strong multi-tasking skills with ability to meet deadlines and prioritize
• A commitment to working cooperatively in a team environment with senior staff, board of directors, volunteers and stakeholders
• Advanced computer skills and experience with software including Microsoft Word, Excel, Outlook, PowerPoint, Adobe Acrobat, WordPress, iMIS
• Ability travel and to work flexible hours