Job Description

Our client in the Health Care industry is seeking to hire a Medical Receptionists to join their team! See more information below: 

• Manage new referrals, patient registration, and discharges in Meditech.
•  Schedule and confirm appointments using Meditech Scheduler, and maintain clinic schedules.
•  Provide exceptional service to patients, their families, and the clinic team during all interactions.
•  Liaise with external agencies to ensure completion of referrals and supporting documents.
•  Adhere to clinic-specific Standard Operating Procedures (S.O.P.'s) for office admin processes.
•  Coordinate and schedule clinic appointments promptly.
•  Work closely with clinic physicians and RNs to maintain accurate clinic schedules.
• Organize patient charts for clinic days to optimize workflow and ensure timely filing of documents.
•  Maintain the chart room, keeping patient demographic information up to date in both hardcopy and electronic formats.
•  Utilize computerized information systems efficiently and accurately.
•  Provide professional reception and telephone answering services.
•  Perform general clerical and administrative support tasks.
•  Accurately handle timekeeping and payroll duties as assigned.
•  Maintain and compile necessary databases.
•  Order and manage office and clinical supplies and equipment as needed.
•  Process payments for non-OHIP funded care as required.

•  Completion of a recognized post-secondary Medical Office Administration program or similar.
•  Preferred two (2) years of related experience.
•  Experience with Meditech (Electronic Health Record) is essential.
•  Demonstrated knowledge of medical terminology.
•  Experience in virtual care coordination using OTN & Zoom.