Job Description

Job Title: Sr. ServiceNow Developer
Duration: March 11, 2024 – March 31, 2025
Location: Remote

Background:
Join a federal Crown corporation dedicated to enhancing rural Canada through specialized financial services. With over 2,300 employees, we serve more than 102,000 customers across rural regions, primarily in farming operations and related businesses.

Scope of Work:
As a Sr. ServiceNow Developer, you will play a crucial role in implementing IT Asset Management (ITAM), Service Mapping, and managing Configuration Management Database (CMDB) to support our mission of providing tailored financial services to rural businesses.

Tasks:

• Implement ITAM, Service Mapping, and manage CMDB
• Flexible availability for off-hours production changes
• Adaptability to work with various technologies beyond ServiceNow
• Collaborate with developers to address production issues in agile sprints
• Maintain incident/problem/feature queues and ensure SLA adherence

Mandatory Requirements:

• 6+ years of IT industry experience
• 5+ years of ServiceNow experience
• 5+ years of production support experience
• 3+ years of experience in agile and ITIL methodologies and related platforms

Required Skills:

• ServiceNow Platform ITAM certification
• ServiceNow CIS-Discovery certification
• ServiceNow Application Developer certification
• ServiceNow CMDB implementation experience
• ServiceNow Service Mapping design expertise
• Familiarity with SAAS platforms
• Understanding of Linux/Windows systems

Nice to Have:

• Certified AWS Cloud Practitioner

Apply now and be a part of our mission to empower rural communities with innovative financial solutions! Only those who qualify will be contacted.