Job Description

Our federal government client is seeking web communications advisors to provide its clients with strategic, operational and technical advice on the transformation of content to ensure its appropriate design, placement and style on the web. 

Scope of Work:

• Provide timely and strategic advice for web content using metrics/analytics, strategic priorities, central agency direction, and user needs as inputs
• Manage web communications requests while providing a high-quality client experience
• Make recommendations to clients, stakeholders, and senior management related to web communications, taking into consideration Government of Canada policies, directives, standards and/or guidelines relevant to digital communications
• Support the implementation of web management processes, and facilitate teams which are performing process improvement initiatives with regards to web communications
• Identify areas for possible future process improvements to web communications practices
• Develop work plan(s) for web communications based on the project team’s input
• Develop a performance measurement framework for required areas within website presence, in alignment with key performance indicators and sources
• Perform web-related research to develop informed design decisions, including the identification of user groups, user goals and tasks, the planning and delivery of usability testing and benchmarking, web statistical analysis, and search engine optimization activities

Qualifications and Experience:

• Must have or be eligible for Reliability security clearance
• Must have experience improving accessibility and usability of Government of Canada websites
• Must have experience providing advice regarding web communications, including website development, management and coordination
• Must have experience with website quality assurance review 
• Must have experience with content development and approval 

Apply today or refer a colleague.