Job Description

Join our client in Moncton, New Brunswick, is seeking a talented Deskside Support Technician. This is a thriving organization committed to excellence in providing technical solutions and support services.

Required Experience:

• 1-2 years of prior Deskside experience.
• Bilingual proficiency in French and English, both verbal and written.

Required Skills:

• Diploma or Certificate in Information Technology or equivalent.
• CompTIA A+ certification or equivalent experience.
• Strong communication, time management, and mathematical skills.
• Dependable and reliable with meticulous attention to detail and documentation.
• Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and related peripherals.
• Clean criminal record and driving abstract.

Description of Duties:

• As a Deskside Support Technician, you will:
• Provide desktop hardware and software support to users.
• Administer and support computer end-user devices, including PCs, Macs, mobile devices, and peripherals.
• Troubleshoot and manage file and print services.
• Communicate effectively and professionally, producing concise and grammatically correct technical material.
• Manage, support, and troubleshoot end-user devices, including laptops, desktops, tablets, and mobile phones.
• Provide Tier 2 support, including dedicated walk-up support.
• Image, deploy, and configure new computers/laptops and install software applications.
• Record all inventory, incidents, and service requests in our incident management system.
• Support Meeting Rooms.

Location:
Moncton, New Brunswick - Onsite opportunity.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.