Job Description

Our client in the retail industry is seeking a Warehouse Manager to join their team in Brampton, ON. 

The Warehouse Manager will primarily focuses on the management of just-in-time inventory, efficient delivery coordination, reverse logistics handling, and optimization of direct-to-consumer operations. 

Responsibilities: 

• Train and coach a team of 20-25 warehouse associates, ensuring they meet high standards of performance and safety.
• Manage all warehouse activities, including receiving, storing, inventory management, order fulfillment, and appliance shipping.
• Optimize the warehouse layout and storage systems to maximize space utilization, streamlining operations for efficient appliance handling.
• Develop and enforce standard operating procedures (SOPs) to maintain accuracy, quality, and safety in all warehouse processes.
• Continuously monitor and analyze warehouse performance metrics, identify areas for improvement, and implement process enhancements to increase efficiency and reduce costs.
•  Ensure comprehensive recordkeeping, reporting, and systems are in place to maintain the accuracy of data.
• Oversee the development, implementation, and maintenance of robust inventory management systems and processes.
• Develop and implement just-in-time (JIT) inventory strategies to minimize carrying costs while ensuring optimal stock levels to meet customer demand.
• Develop and manage an efficient reverse logistics process for handling customer returns, appliance repairs, and refurbishments.
• Oversee the fulfillment of direct customer orders, ensuring accurate order processing, efficient picking, packing, and timely delivery of appliances.
•  Continuously improve direct-to-consumer (D2C) operations by implementing robust order management systems, optimizing packaging processes, and enhancing overall customer experience.
•  Oversee health and safety training and ensure compliance with health and safety regulations.
•  Perform other duties as required.

Requirements:

• Bachelor's degree in supply chain management, logistics, business administration, or a related field.
• Must have retail distribution industry experience
• 3-5 years of experience in warehouse and logistics management, preferably in the appliance retail industry.
• Strong knowledge of JIT principles, appliance logistics, supply chain management, and industry best practices.
• Excellent leadership and communication skills to effectively manage a diverse team and collaborate with cross-functional departments.
• Strong analytical and problem-solving abilities with a focus on data-driven decision-making.
• Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.
• Familiarity with regulatory requirements and compliance related to warehouse and logistics operations.

Physical Demands:

• Manual dexterity required to use a desktop computer and peripherals.
• Overtime may be required.
• Lifting or moving up to 100 lbs may be required with assisted lifting devices.
• Work is performed in a combination of environments.
• This position may be exposed to elements such as noise, dust, odors, fumes, and oils.